Shipping & Store Policies
Online Shipping & Returns
Your order will ship within two business days (excluding weekends and holidays). You will receive an email confirmation of both your order and when your order ships. If you do not receive these emails, be sure to check your spam folder!
US and APO/FPO shipping:
FREE shipping for all orders over $35 for all US and APO/FPO addresses. Otherwise, we charge you the actual shipping charges for sending your order (and these rates depend on both the weight and the "bulk" of your order). Most orders are shipped USPS (with tracking numbers) unless you request otherwise.
Sample shipping charges for US orders under $35:
- A single pattern - $1.93
- 3 patterns OR ~1 yard of fabric - $2.09
- Flat rate Priority Mail envelope (we can fit up to 7 yards *depending* on the fabric) - $5.05
Shipping charges on orders over $35 will be actual charges minus what it would cost to ship to a US address. International orders will be insured and the cost included in your shipping charges.
Sample shipping charges for Canada/Mexico orders under $35:
- A single pattern - $3.12
- 3 patterns OR ~1 yard fabric - $4.79
- Flat rate International Priority Mail envelope (we can fit up to 7 yards *depending* on the fabric) - $19.50
Shipping a Flat rate International Priority Mail envelope to Canada/Mexico for an order OVER $35 would be ~$14.50.
Sample shipping charges for countries outside North America on orders under $35:
- 3 patterns OR ~1 yard fabric - $10.72
- Flat rate International Priority Mail envelope (we can fit up to 7 yards *depending* on the fabric) - $23.50
Shipping a Flat rate International Priority Mail envelope to outside North America for an order OVER $35 would be ~$18.50.
Virginia residents are charged 5.3% state sales tax.
If we make a mistake, please let us know; we want to make it right! Please contact us by phone or email and we'll work to achieve a happy resolution.
Returns must have prior approval by phone or email. Returned items must be in good condition and salable upon return. Cut yardage will be charged a 10% restocking fee. You will be responsible for paying shipping charges on returned items, unless it was a mistake on our part.In-Store Returns
- Receipt required for return.
- Returned item must be in re-sellable condition (unless defective).
- Returns on cut fabric will be charged a 10% re-stocking fee (unless defective).
- Returns after 60 days are for store credit only.
- Refunds will be given in the same form as the original payment. If paid by check, there will be a 10-day waiting period until the refund is issued.
- Clearance items, books, and patterns may not be returned.